+971 55 612 7320 / +971 4 443 4505 info@afrodiva.ae

SHIPPING TERMS

WE SHIP WORLDWIDE
FREE SHIPPING within GCC

Offer valid on orders placed on www.Afrodiva.ae and Cannot be combined with any other offers.

QUALIFIES FOR STANDARD SHIPPING ONLY.

PRIROTY SHIPPING ARE EXCLUDED.

PROCESSING TIME

All orders are processed, verified, and shipped within 2-5 business days or sooner.

Express orders are processed within 1 business day.

We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package using the tracking number provided by us once we ship your order.

HOW MUCH IS SHIPPING?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

HOW LONG IS SHIPPING?

All orders are processed, verified, and shipped within 2-5 business days.

Once your order has been shipped, the estimated time of arrival is:

UAE Orders:next day delivery. Depending on availability and the time you have placed your order.

International shipping
1 Express shipping (2-3 business days)
2 Africa 5-7 business days

HOW DO I TRACK MY ORDER?

When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment.

CUSTOM FEES?

A customs duty is a tariff or tax on the importation of goods. Commercial goods not yet cleared through customs are held in a customs area, often called a bonded store, until processed.

All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.

As far as customs charges, we do not have any control over them, nor know what the charges will be if any. If your package is being held by customs, that means you need to pay the custom fees in order to retrieve your package. If you don’t, the package will be returned to us